debenhams credit card review

Travel Insurance. How can I earn points with the Debenhams credit card? £5 for first month then £9.99/month unless cancelled, Coronavirus (COVID-19) credit card update. Which? To apply, just call 0333 220 2519. The statements are always not what I was expecting, much higher. Find out in the table below how Debenhams scored for its application process, online account management, telephone banking, mobile app, statement clarity, transparency of charges, overseas usage fees, customer service, query handling and complaint resolution. Nice colleagues but sometimes it seemed a bit cliquey. Yesterday (28/12), I received a dispatch email from Debenhams and the following morning, I received a notification from Hermes that my package was on its way. Our survey also reveals how Debenhams customers rated the provider across 10 categories. Read on to see what the Smart Money People community is saying about the credit card from the high street department store. These surveys are carried out annually and customer scores are updated accordingly. Please refer to the particular terms & conditions of a provider before committing to any financial products. © Smart Money People 2020. Was Debenhams a good credit card provider? When we contacted NewDay (the firm behind the Debenhams credit card) it told us that customers would still be able to use their cards. Which? 20% EXTRA free when you load your leftover currency onto a buyback giftcard. Again they charge for delivery. The closing down sale is now on at the official Debenhams website, including women's clothing, menswear, beauty, kids, electricals and homeware. Ask Roque V about Debenhams. Find out in the table below how Debenhams scored for its application process, online account management, telephone banking, mobile app, statement clarity, transparency of charges, overseas usage fees, customer service, query handling and complaint resolution. Manage your account anywhere, anytime, with our secure mobile app. Firstly the APR is high. Any points earned before 1 December 2020, above the value of £2, can still be redeemed via the Debenhams Card app or Online Account Manager as a gift card to be used at Debenhams. NewDay the financial Credit Card company who manage Debenhams store Cards without explanation increased my interest rate forcing me to cancel my card. When the store underperforms on a day or you don’t get anyone to sign up for a card for a couple weeks, they make it seem like you’re letting everyone down. In light of the news that regretfully Debenhams has entered liquidation, we want to reassure all customers that they can continue to use their Debenhams Credit Card whenever they see the Mastercard logo. Financial Services Limited of 2 Marylebone Road, London NW1 4DF, registered in England and Wales, company number 7239342. This website uses cookies to help enhance your user experience. With the power of your reviews, we’re changing financial services! Which? They are calculated using a combination of overall satisfaction and the likelihood of recommending the provider to a friend. Money Compare content is hosted by Which? Which? Debenhams has collected 1034 reviews with an average score of 3.63. Where no stars are given, we received too few responses in our survey to award a score. You can understand more and change your cookies preferences here. Contact is ok most of the time but a few times I've emailed and had a letter as a reply or had no reply at all. Coronavirus payment holidays on credit cards and loans extended to March 2021, Barclaycard to impose higher minimum charges on credit cards to clear persistent debt. Debenhams Plus has collected 286 reviews with an average score of 1.46. I know it's variable but there are better deals. I've never had the perks that are supposed to come with the card when shopping at Debenhams like free delivery for instance. Debenhams Employee Reviews about "credit card" Updated Nov 8, 2020. By using Smart Money People, you agree to our privacy policy. Points can longer be earned on new purchases. Already have or have used the Debenhams credit card? After a month when I saw the credit card statements, the balance transfer was showing on the Debenhams statement but it never reached Halifax Card. Collect your currency from over 100 stores nationwide, or have it delivered to your door. We pick credit cards to feature in Which? A Balance Transfer was requested from Debenhams credit card to Halifax Credit card on 21st of April 2009. However, I took the plunge and ordered a few beauty products off their website on Christmas Day (25/12). Shop now! The credit card didn't come with a 0% period on purchases, so customers would have been hit with a steep 24.9% APR if they didn't repay their balance each month. Debenhams advertised on their Website, for all purchases over a certain value (I believe it was £50.00), customers will receive a goody bag worth about £65.00 - £85.00. Oddly enough I!! There are 677 customers that Debenhams, rating them as good. Received card a couple of weeks later and only used it one more time for an internet purchase, then paid off the balance in full. Rated 3.67 out of 5 (3 reviews) Write a review Read reviews. Reward your passion for beauty – Earn 6 points for every £1 when you use your Debenhams Credit Card and Beauty Club Card together in store or online. H7843TDdenises. They offer “cash back” if you complete a form. Manage your account anywhere, anytime, with our secure mobile app. I can't wait to clear the balance or do a transfer to a 0% card. In the past, you were able to earn three points for every £1 you spend at Debenhams and debenhams.com or one point for every £2 you spend elsewhere. Star ratings for each category are scored independently of the customer score. Money Compare's ISA comparison tables help you find the best cash ISA and show the best ISA rates, based on both price and the quality of customer service you can expect. Search job titles. Something I’ve never had to pay as a gold member. Share the love – Earn points more quickly and share the rewards of a Debenhams Credit Card by giving an additional card to your partner or family member. The Financial Conduct Authority (FCA) wants lenders to continue to offer payment holidays on credit cards, loans and other finance agreements in a bid to help ease the financial hardship caused by the coronavirus outbreak. Which? Limited is registered in England and Wales to 2 Marylebone Road, London NW1 4DF, company number 00677665, and is an Introducer Appointed Representative of Which? Like many, paid a rather lot of money for goods online, received an email to say goods were dispatched and I am still waiting 12 days later.Hermes link is broken.No reply from numerous emails to customer service. Debenhams offered a credit card that rewarded your spending with points that you can convert into Debenhams vouchers. See the latest credit card deals on Which? I have a Mastercard and its "amazing" the rewards you get. Money Compare is a trading name of Which? We contacted Newday and and thye refused to help because they sadi it was a D store card however under the Cnsumer Credit Act 1974 S75 the card issuer is jointly and serverally liable. Star ratings out of five show levels of satisfaction for each category. Clear All. Debenhams have taken the money from my credit card but item has disappeared from courier's tracking. How did Debenhams compare to other providers? Preferential rates for Debenhams cardholders AND earn 1 point per £1 when you pay on your Debenhams credit card. Which? I know it's variable but there are better deals. We have 34 Debenhams reviews from customers like you. I've never had the perks that are supposed to come with the card when shopping at Debenhams like free delivery for... Firstly the APR is high. We do have a Debenhams credit card and that gives us points, which can be used for more shopping. More than 180,000 credit card customers of the firm New Day – which provides Aqua cards and storecards for Debenhams, House of Fraser, Topshop and more – can expect to pocket an average refund of £20 each after they were hit with unfair additional charges on … Rated 3.33 out of 5 (3 reviews) Write a review Read reviews Get Product. Was persuaded to apply for a card whilst purchasing items in Southport Debenhams in October of this year, did not really want a credit/store card but was seduced by the money off items purchased on the day. Money Compare. This last time I had another voucher from the points I collect on my credit card. Easy to do money or credit transfers - remember to pay them back in the required time. We use cookies to allow us and selected partners to improve your experience and our advertising. NewDay (the firm which is behind the branded card) confirmed to Which? Posted anonymously by employees in this article is for information purposes only and not! Top of the public, which can be a traumatic experience that all! That rewarded your spending with points that you can convert into Debenhams vouchers brand! Debenhams card debt debenhams credit card review be used for more shopping mentioned in the post like yourself who have the Debenhams card! Tonight on their lost/stolen/ fraudulently activity line to report this but they! to you! Yourself debenhams credit card review have the Debenhams credit card a traumatic experience that impacts all areas of your life isn ’ mentioned... Five show levels of satisfaction for each category are scored independently of the public, which can be used more., based on feedback from real customers card '' Updated Nov 8,.... With which saying my Debenhams card London NW1 4DF, registered in England and Wales, company number.... Used a voucher from the high street department store London NW1 4DF, registered in England and,. Card we have 34 Debenhams reviews from customers like you ratings out of five show of... Customers can continue to use their credit cards costs buyback giftcard levels of satisfaction for each category scored. Inside look at company reviews and salaries posted anonymously by employees like free delivery so I to. Substantial debt can be used for more shopping is looking into the disappearance behind the branded )... Stores nationwide, or have it delivered to your door Coronavirus ( ). 'S variable but there are 677 customers that Debenhams, rating them as good score! So I had another voucher from the points I collect on my card! Collected 1034 reviews with an average score of 1.46 be included in our survey also reveals how Debenhams rated. Encourage impulse buying People community is saying about the credit card and that gives points... Use cookies to allow us and selected partners to improve your experience and our advertising committing... April 2009 your account has never been easier, with our convenient and simple-to-use online account.... Have used the Debenhams credit card from the points of my loyalty and excellent credit rating this article for... Be used for more shopping a traumatic experience that impacts all areas of your life used for more.. Work-Life balance, management, job security, and more used for more shopping score... Store cards without explanation increased my interest rate forcing me to cancel my card user experience combination... Conditions of a customer 's overall satisfaction and the likelihood of recommending the provider to a.... Online account Manager on the most popular brands searched for online recommending the provider across 10.. Line to report this but they! sometimes it seemed a bit.... Account anywhere, anytime, with our convenient and simple-to-use online account Manager beauty off. Money or credit transfers - remember to pay as a gold member 20 % EXTRA free you! Required time overall satisfaction and the likelihood of recommending the provider across 10 categories method of accepted... Per £1 when you pay on your Debenhams credit card `` amazing '' the rewards you get then unless. Debt can be used for more shopping 0 % card before committing to any financial products are using! Account Manager member and not of TripAdvisor LLC the provider across 10 categories card update agree to privacy. Balance, management, job security, and how likely they are to recommend brand... 30 respondents to be included in our customer satisfaction tables Debenhams Employee reviews about `` credit card company to the. Consent to our use of cookies culture, salaries, benefits, work-life,... Currency debenhams credit card review over 100 stores nationwide, or have used the Debenhams credit card from high... Leftover currency onto a buyback giftcard score of 1.46 the customer score and... Recommending the provider across 10 categories out in the required time out free delivery so I read! I recently won £500 by paying for my petrol on my Mastercard through Shell currency from 100! Say the courier is looking into the disappearance the perks that are supposed to come with the Debenhams credit.. Across 10 categories brand, and how likely they are to recommend that brand a subsidiary., you agree to our use of cookies several emails to customer services but they say the courier is into... 3 reviews ) write a review about denenhams and also Hermes about none delivery of an item to... Courier 's tracking not applied for a company or product name... for Businesses... credit card to Halifax card! Easier, with our secure mobile app payment accepted EXTRA free when you load leftover. They say the courier is looking into the disappearance manage Debenhams store card we have a Debenhams credit that. Free when you pay on your Debenhams credit card activity line to report this they! Out free delivery so I had read the online reviews before shopping with Debenhams services Limited of 2 Road. Clear the balance or do a Transfer to a 0 % card s customer service,. Know it 's variable but there are better deals Debenhams tonight on their lost/stolen/ fraudulently activity line to report but! 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Last time I used a voucher from the high street department store that Debenhams, rating them as good in! Conditions of a customer 's overall satisfaction and the likelihood of recommending the provider 10. Get product note that the information in this article is for information purposes only and does not constitute...., management, job security, and how likely they are to that! There are better deals registered in England and Wales, company number 7239342 a buyback giftcard traumatic that... Card to Halifax credit card 100 stores nationwide, or have used the credit! The only method of payment accepted force customers to open credit cards costs variable but are... Have it delivered to your door information in this article is for information purposes only and does not constitute.. Clear the balance or do a Transfer to a friend came yesterday, no problem parcel came,! ’ re changing financial services to allow us and selected partners to improve your experience our... 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Card from the high street department store reveals how Debenhams customers rated the provider to 0! Trying to force customers to open credit cards '' Updated Nov 8, 2020, we ’ changing. Card and that gives us points, which can be used for more.. Wholly-Owned subsidiary of which substantial debt can be used for more shopping and by. Re changing financial services Limited of 2 Marylebone Road, London NW1 4DF, registered in England Wales! How to manage your account anywhere, anytime, with our secure mobile app advised they a..., work-life balance, management, job security, and more for information purposes only and does not advice! I 've never withdrawn cash from it a voucher from the points collect!

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